This Privacy Policy explains how UGCMarketplace ("UGCMarketplace", "we", "us") collects, uses and protects information in connection with ugcmarketplace.com and the UGCMarketplace platform, an AI tool that writes UGC briefs and short-form video scripts from a product description. By using our website or service, you agree to the practices described here.
Information we collect
We aim to collect only what we need to generate your briefs, run your account, and improve the service.
- Account information. When you create an account, sign up as a creator, or contact us, we collect details such as name, email, company or handle, and account preferences so we can run the account and communicate with you.
- Generator inputs and outputs. We process the product descriptions, platforms and goals you type into the generator, and the briefs and scripts it writes back, so we can produce your brief and keep it available in your account. We do not resell these inputs or license them to third parties.
- Creator sign-ups. If you sign up as a creator, we store your email address and the fact that you signed up, so we can email you when there is something relevant. We do not run a creator directory, we do not verify identity, and we do not publish or share these details with brands.
- Billing information. Subscriptions are handled by Stripe. Stripe processes your card details under its own privacy policy; we never receive or store your card number, only the fact that a subscription exists and its status.
- Usage analytics. We collect aggregate, technical information about how the website and platform are used, such as pages viewed, features used, and general device and browser data, to keep the service reliable and improve it.
How we use information
- To provide, operate and secure the UGCMarketplace brief generator.
- To generate your briefs and scripts, which involves sending the description you type to Google Gemini, and to keep them available in your account.
- To email creators who signed up when there is something relevant to tell them.
- To respond to your messages, provide support, and process payments.
- To monitor reliability, prevent abuse and fraud, and improve features.
- To send service and account communications relevant to your use.
Your briefs and how we use them
The briefs and scripts you generate are yours to use, including commercially, and we claim no ownership over them. They stay private to your account: we do not publish them, show them to other users, or put them in a public gallery. We do not use your product descriptions as marketing material and we do not sell or license them to anyone. Generating a brief means sending your description to Google Gemini, which processes it under its own terms in order to return the text.
You own and can export your data
The account records and the briefs and scripts associated with your account belong to you. You can request an export of your data at any time. Nothing locks your data in.
We never sell your data
We do not sell your personal information, your product descriptions, or the briefs you generate. Information is used to run the service for you, and for nothing else, except as described in this policy or where required by law.
Data security
We protect data in transit and at rest using strong, industry-standard encryption. We apply the principle of least privilege to internal access, use role-based access controls, log access to sensitive data, and maintain administrative, technical and organizational safeguards designed to protect your information. No method of transmission or storage is perfectly secure, but we work continuously to maintain a high standard of protection.
Cookies and analytics
Our website uses cookies and similar technologies to keep the site working, remember preferences and measure aggregate usage. You can control cookies through your browser settings. Disabling some cookies may affect how parts of the site function.
Third parties and sub-processors
We rely on a small set of trusted service providers to operate UGCMarketplace, such as cloud hosting, the Google Gemini API that writes the briefs, Stripe for payments, and email delivery. These providers act on our behalf under appropriate confidentiality and data-protection terms, and only to the extent needed to provide the service. We do not sell your personal or company information, and we share information only with these providers under appropriate terms, or where required by law.
Data retention and deletion
We retain account and brief information for as long as you use the service or as needed to provide it. When you close your account or ask us to delete data, we remove or anonymize it within a reasonable period, except where we must keep certain records to meet legal, tax, or security obligations.
Your rights
Depending on your location, you may have rights to access, correct, export or delete your personal information, and to object to or restrict certain processing. To exercise any of these rights, contact us at [email protected] and we will respond in line with applicable law.
Children
UGCMarketplace is for adults. You must be at least 18 years old to use the service, and we do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, contact us and we will take appropriate steps to remove it and close the account.
Changes to this policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the date above and, where appropriate, notify you. Your continued use of the service after an update means you accept the revised policy.
Contact us
Questions about this policy or your information? Email us at [email protected]. UGCMarketplace operates ugcmarketplace.com.